Greece to launch unified digital platform for citizens’ public debt

The new system will create a personal digital debt profile for every citizen, bringing together obligations that are currently spread across multiple government databases. Users will access the platform using their Taxisnet credentials and will be able to monitor outstanding debts, receive electronic notifications and, where permitted by law, make payments directly through the platform.

The initiative aims to simplify interactions with public authorities by replacing fragmented information systems with a centralized digital environment, giving citizens a comprehensive overview of their financial obligations.

The platform will include most certified debts owed to General Government entities, including obligations to ministries and public agencies, municipal and regional fees, administrative fines, public-law contributions, repayments of improperly received public funds, traffic fines, vehicle inspection-related debts, water and sewage charges, and other public service fees.

Tax liabilities administered by the Independent Authority for Public Revenue (AADE) and social security contributions managed by e-EFKA will also be displayed, providing users with a complete picture of their obligations. However, payments for these liabilities will continue to be processed through the existing AADE and e-EFKA systems.

The platform will offer a range of digital services, including a consolidated overview of certified debts, electronic delivery of debt notifications, detailed information on the amount and reason for each obligation, available payment methods, direct payment options where applicable, automatic generation of unique payment reference codes when necessary, real-time notification of the relevant authority upon payment completion, and issuance of a digital payment confirmation.

The legislation also provides for automatic electronic notifications whenever a new debt is certified or an administrative act is issued. Notifications will be sent to the email address registered in the National Communication Registry.

The Unified Digital Portal will be integrated with key government information systems, including tax registries, social security databases, the National Population Registry, municipal and regional information systems, as well as banking institutions and the IRIS and DIAS payment networks. This interoperability is expected to ensure that payments are automatically reflected both on the platform and within the relevant public authority.

Documents issued through the platform will carry a unique verification number and will have the legal status of original electronic documents, while printed copies will be accepted without additional certification.

Government officials expect the new digital infrastructure to improve the efficiency of public administration by reducing delays, eliminating duplicate processes and strengthening transparency in the management and collection of public debts. The centralized system is also expected to enhance oversight by providing authorities with a clearer and more up-to-date picture of outstanding obligations.