Greece allows banks to restrict entry to customers whose faces cannot be identified

Greece
Thu, 29 Oct 2026 10:15 GMT
Greece has reportedly introduced new bank security rules allowing branches to restrict entry when a customer's face cannot be identified. The measures also address CCTV footage and personal data protection, with no blanket ban on face coverings.
Greece allows banks to restrict entry to customers whose faces cannot be identified

Banks in Greece may refuse entry to individuals whose faces are covered or altered in a way that prevents identification, under a new security regulation reported by Turkish-language outlet Ülkü Gazetesi.

The measure, signed by Citizen Protection Minister Michalis Chrysochoidis, aims to strengthen security inside bank branches and help prevent robberies and other criminal activity. However, the reported regulation does not establish an automatic, blanket ban on everyone covering their face.

BANKS GIVEN GREATER SECURITY POWERS

Under the reported rules, banks may restrict access on security grounds when a person's appearance prevents staff from identifying them. The measure is intended to protect both employees and customers while enabling banks to respond to potential security risks.

The scope of any restriction must remain within the applicable legal framework and relevant exceptions, according to the report.

CAMERA SURVEILLANCE AND DATA PROTECTION

The regulation also reportedly sets requirements for security camera footage, including secure storage and restricted access to recordings.

The report further states that biometric identity checks will not be permitted under the new arrangements. Banks must also comply with the European Union's General Data Protection Regulation (GDPR) when handling personal data.

IMPLEMENTATION SUBJECT TO LEGAL REQUIREMENTS

The new measures are intended to improve security at bank branches while maintaining safeguards for customers' privacy and personal data.

The original report does not provide a link to the official ministerial decision or its full legal text. The precise scope of the restrictions, applicable exceptions and the legal basis for the reported prohibition on biometric checks could not therefore be independently confirmed.

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